“Modern Cleaning Concept recently added a second franchise model in Canada. We signed IFX to develop an Intranet, CRM and KPI Reporting Module for the new division. We then signed IFX to produce a centralized Account Tracking CRM to replace our legacy CRM. We went from attempting to manage multiple, disparate spreadsheets to making use of one, centralized CRM. The main benefit is that all our franchisee and account data is accessible in one system that is easy to use. The level of service has been excellent from day one. This is a true partnership!”

Stéphane Bâlon
Director of Franchising | Directeur du Franchisage
Modern Cleaning Concept

“As an emerging franchisor, we needed a Franchise Platform to support our franchisees and our brand as a whole. We knew a bit about technology, but we knew very little about how to leverage technology to manage and grow a franchise company. Admittedly, when we started out, we knew very little about how to be a franchisor in the first place. That’s when we found IFX. Their web division helped us on the technology side and their mentoring division helped us on the operations side. Franchisee training, support, financial reporting, royalty processing and field audits are all a part of our IFX Platform now. We’ll add more later this year.”

Todd Crutcher
CTO
Talem Home Care

“We have nothing but positive comments when it comes to IFX and their Franchise Development and Management CRM. The navigation is easy and the implementation is fast. In the very few circumstances where we needed help, Dan and his team were readily available to assist. I love knowing that support is there when needed.”

Josh Wise
CEO
GrassRoots Turf Franchise LLC

“We have utilized the IFX Platform for the last five years. We had researched several other similar services, but they were all cost prohibitive and difficult to use based on demonstrations we participated in. The friendly level of service and ease-of-use with IFX has greatly contributed to the success of our brand.” 

Brad Romero
Co-Founder
Ben’s Barketplace Inc.

“We used IFX’s CRM to award our very first franchise. We’ve grown in leaps and bounds ever since. IFX’s CRM is great for managing the entire franchise development process… from Initial Inquiry to FDD Disclosure to Discovery Day to Awarding the Franchise. After franchisee onboarding, IFX’s Financial Dashboard app takes over. Real-time reporting, syncing and automated ACH of royalties. User friendly and affordable. IFX allows us to manage processes while offering visibility to our franchisees. Kudos to Dan and the IFX team as they have been very responsive whenever we have had a time sensitive issue to resolve.”

Larry Wilson
President & CEO
CoreLife Eatery

“We have been with IFX for over 2 years now. Their Intranet Portal tracks all franchisee communication, training and support. Very user friendly. IFX’s Financial Reporting Module tracks key revenue and expense data and automatically calculates royalties for each of our locations. Easy for us. Easy for our franchisees. Dan, Melinda, Darrel and the entire IFX team are phenomenal to work with. Their troubleshooting service is so fast, we often forget why we called. Keep up the good work, IFX.”

Sharon Wise
CEO
GrassRoots Turf Franchise LLC

“IFX produced our base FranDev CRM. Then, they worked with our team to customize the CRM to accommodate our needs. IFX helped us design and implement a series of campaigns and processes to attract, disclose and award multi-unit franchises to candidates with the highest potential for success. FDD – DocuSign integration, Pipeline Reporting, Automated Email Drip Campaigns, Free FDD Renewal Updates and 20+ years in franchise development. Instant access to unlimited technical and mentoring support. A great working relationship since 2009.”

Brian Bovey
Vice President, Franchise Partnerships
Steak ‘n Shake Enterprises, Inc.

“There are so many great features offered with IFX, but it’s their affordability and great customer service that sets them apart.”

Gary Francis
CEO
Apple Spice Box Lunch Delivery and Catering Co.

“IFX has been a terrific partner. We’ve found them to be both extremely flexible with regard to our custom functionality needs, and very responsive. I polled our staff recently, and to a person, every response was positive. We’ve used a number of similar providers and IFX offers the best bang for the buck.”

Dr. Rick Basch, CFE
Amada Senior Care
Chief Operating Officer

“We considered the ‘big fish’ in the franchise technology space, but they never returned our calls. IFX called us back. That was in 2010. We are a satisfied IFX customer.”

Lane Kofoed
CEO
Assisting Hands Home Care

“Stretch Zone has been working with IFX since 2016. We started with IFX’s Intranet Portal and FranDev CRM and added more modules as we grew. Their apps are extremely capable and intuitive. Their customer service is second to none. We’ve sold and opened more franchises than at any other time in our company’s history, thanks in part to our relationship with IFX. We’d initially tried the competition… we switched to IFX.”

Tyler Walsh
Director of Operations
Stretch Zone Franchising LLC

“We spent a year researching all of the top franchise technology providers. We selected IFX based on their franchising experience, intuitive software and personalized service. We moved all domestic and international franchise operations to IFX in 2016. IFX exceeded our expectations from the start.”

Scott Parrish
Executive Vice President
Visiting Angels Home Care