Stéphane Bâlon

“Modern Cleaning Concept recently added a second franchise model in Canada. We signed IFX to develop an Intranet, CRM and KPI Reporting Module for the new division. We then signed IFX to produce a centralized Account Tracking CRM to replace our legacy CRM. We went from attempting to manage multiple, disparate spreadsheets to making use of one, centralized CRM. The main benefit is that all our franchisee and account data is accessible in one system that is easy to use. The level of service has been excellent from day one. This is a true partnership!”

Stéphane Bâlon
Director of Franchising | Directeur du Franchisage
Modern Cleaning Concept

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