Intranet/Extranet Support System

Intranet/Extranet Support System - fully secure support and communications system designed to accommodate document delivery (with receipt verification), centralized help desk, online topic-oriented discussion forums, secure (spam free) mail with centralized tracking and including such features as IFX's automated comic/quotation and news feed features, IFX's online quick poll and benchmarking features, IFX's calendar feature with automated event reminders, complete administrative module for adding your own users and indicating what they can do and what they can see along with full auditing/reporting capability (and more). Overall features include, but are not limited to:

  • Fully secure document delivery, communication and collaboration portal with receipt tracking
  • Auto content customized to franchisor (daily quotes, automatic news feeds, weather reports, etc.)
  • Built-in mail feature (spam free and fully trackable)
  • Built-in centralized help desk feature for posting franchisee questions and related responses with full receipt tracking
  • Built-in bulletin board module for networking forums among multiple franchisees, suppliers and/or HQ staff with full receipt tracking, read only and archive capabilities
  • News Section for posting up-to-the-minute news items, announcements, updates, tips and memos in full color with receipt verification
  • Library Section for posting current manuals, marketing materials, vendor information, procedural guides, electronic forms, best practices and other resource information inclusive of receipt verification
  • Keyword search capability
  • Automatic email notifications designed to update users on recent additions and updates
  • Quick Poll module for online polling questions
  • Survey/Benchmarking Module for posting surveys complete with "quick analysis" feature
  • Electronic calendar feature with advance event email reminders
  • Complete "Editor" interface for uploading documents and designating viewer access
  • Complete "Administrator" interface for granting user access and tracking user activity
  • Complete data encryption
  • 24/7 hosting and maintenance
  • Hands-on training
  • Technical and consulting support